Michael Heinrich joins us on this episode. Heinrich is the President of Joon, a national business communications company that delivers cloud-based solutions catered to the individual needs of small to enterprise-level businesses. With more than 20 years of experience and a strong background and expertise in telecommunication software products and services segments, Michael founded the company back in 2005 when it was known as Voice Ring.
His first company, Touch-Talk, Inc., was the first Interactive Voice Response (IVR) software tools company to use a hardware bus-style communications mechanism designed to allow software modules to communicate more efficiently.
Together we discuss how telecommunications has evolved and the trends in the digital age; followed by our regular segment on what’s trending in business and marketing.